Open Training Courses

Brilliant Customer Service Skills

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Brilliant Sales Prospecting

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Brilliant Writing Skills

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Brilliant Networking Skills

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Date and Locations

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Reserve your place

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Brilliant Customer Service Skills

Learn practical and proven ways of improving customer service and support standards. This

includes:


  • How to deliver customer service excellence every time!
  • Improved communication skills by telephone and face to face
  • Managing and exceeding expectations for improved customer satisfaction.

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Brilliant Sales Prospecting

You will learn new skills and know-how to generating new business prospects. It includes the best of best online and off-line prospecting techniques – uniquely combining them for maximum effectiveness.

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Brilliant Writing Skills

This course will give participants the opportunity to focus on the written word - the style and tone, and the impact it will have on your reader. Key outcomes include:


  • Write more effective, engaging and empathetic emails and customer communication
  • Follow best-practices and proven principles for writing accurately, clearly and concisely
  • Save time in writing and dealing with responses to emails, online messages and letters

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Brilliant Networking Skills

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online.


  • Understand the dynamics of communication that are specific to networking.
  • Become more confident and assured when ‘working’ a room.
  • Improve their influencing skills, ‘sell’ themselves and promote their company.
  • Create their own personal network for 121 networking and referral generation.

Click on the link below for full course outlines 

CLICK HERE

Milton Keynes / Bedford

9 September 2019

Brilliant Customer Service Skills

9am - 1pm

location TBC

+ Event Details

9 September 2019

Brilliant Customer Service Skills


9am - 1pm

location TBC

9 September 2019

Brilliant Writing Skills

1.30 pm - 5pm

location TBC

+ Event Details

9 September 2019

Brilliant Writing Skills


1.30 pm - 5pm

location TBC

10 September 2019

Brilliant Sales Prospecting

9am - 1pm

location TBC

+ Event Details

10 September 2019

Brilliant Sales Prospecting


9am - 1pm

location TBC

10 September 2019

Brilliant Networking Skills

1.30 pm - 5pm

location TBC

+ Event Details

10 September 2019

Brilliant Networking Skills


1.30 pm - 5pm

location TBC

Coventry

11 September 2019

Brilliant Customer Service Skills

9am - 1pm

location TBC

+ Event Details

11 September 2019

Brilliant Customer Service Skills


9am - 1pm

location TBC

11 September 2019

Brilliant Writing Skills

1.30 pm - 5pm

location TBC

+ Event Details

11 September 2019

Brilliant Writing Skills


1.30 pm - 5pm

location TBC

12 September 2019

Brilliant Sales Prospecting

9am - 1pm

location TBC

+ Event Details

12 September 2019

Brilliant Sales Prospecting


9am - 1pm

location TBC

12 September 2019

Brilliant Networking Skills

1.30 pm - 5pm

location TBC

+ Event Details

12 September 2019

Brilliant Networking Skills


1.30 pm - 5pm

location TBC

London

7th October 2019

Brilliant Customer Service Skills

9am - 1pm

location TBC

+ Event Details

7th October 2019

Brilliant Customer Service Skills


9am - 1pm

location TBC

7th October 2019

Brilliant Writing Skills

1.30 pm - 5pm

location TBC

+ Event Details

7th October 2019

Brilliant Writing Skills


1.30 pm - 5pm

location TBC

8th October 2019

Brilliant Sales Prospecting

9am - 1pm

location TBC

+ Event Details

8th October 2019

Brilliant Sales Prospecting


9am - 1pm

location TBC

8th October 2019

Brilliant Networking Skills

1.30 pm - 5pm

location TBC

+ Event Details

8th October 2019

Brilliant Networking Skills


1.30 pm - 5pm

location TBC

Reserve your place

Contact us now for early bird discounts

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Course Outlines

All courses are also available as In House workshops, please contact us for more details.