Brilliant Customer Service Skills

Brilliant Customer Service Skills

Brilliant Customer Service Skills

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Brilliant Sales Prospecting

Brilliant Customer Service Skills

Brilliant Customer Service Skills

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Brilliant Writing Skills

Brilliant Customer Service Skills

Brilliant Networking Skills

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Brilliant Networking Skills

Brilliant Networking Skills

Brilliant Networking Skills

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Dates and Locations

Brilliant Networking Skills

Dates and Locations

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Reserve your place

Brilliant Networking Skills

Dates and Locations

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Brilliant Customer Service Skills

Learn practical and proven ways of improving customer service and support standards. This

includes:


  • How to deliver customer service excellence every time!
  • Improved communication skills by telephone and face to face
  • Managing and exceeding expectations for improved customer satisfaction.

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Brilliant Sales Prospecting

You will learn new skills and know-how to generating new business prospects. It includes the best of best online and off-line prospecting techniques – uniquely combining them for maximum effectiveness.

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Brilliant Writing Skills

This course will give participants the opportunity to focus on the written word - the style and tone, and the impact it will have on your reader. Key outcomes include:


  • Write more effective, engaging and empathetic emails and customer communication
  • Follow best-practices and proven principles for writing accurately, clearly and concisely
  • Save time in writing and dealing with responses to emails, online messages and letters

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Brilliant Networking Skills

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online.


  • Understand the dynamics of communication that are specific to networking.
  • Become more confident and assured when ‘working’ a room.
  • Improve their influencing skills, ‘sell’ themselves and promote their company.
  • Create their own personal network for 121 networking and referral generation.

Click on the link below for full course outlines 

Contact us for more information

Limited early bird tickets available