This one-day course (or 121 coaching) is designed to help managers of all levels to make the right decisions in the recruitment of new staff.
Recruitment and Interviewing Skills Training Workshop or 121 Coaching
This is a one-day skills and confidence-building training course that will help participants to recruit the best candidates for your customer service, support or sales team.
It is a very practical course, packed with proven techniques and ideas, ideal for business owners and managers to make the right decisions in the recruitment of new customer-facing staff.
Key learning objectives
Above all, attending this programme will help participants to make the right recruitment decisions and attract and select the right people. Also available as an eLearning course.
Recruitment and Interviewing Skills for Managers Workshop
Course outline – one day training event 09.30 to 16.30.
Each main module is around 45-60 minutes.
Extensive and detailed planning sessions throughout.
Setting the scene
Interviewing skills practice – first interview
Preparing for second interviews
Evaluating candidates and decision making
Action plans and learning summary
Available as an affordable in-house training and elearning course, customised free.