Well, this great new eBook might just contain the answer!
- Why it is not just about solving the problem!
- The truth about how to deal with 'difficult' customers
- Smart ways to say "no" nicely
- How to personalise each and every customer contact
This information packed and inspiring book is ideal for anyone and everyone working in a customer-facing or customer-focused organisation.
It is great for
Also available as print book and and audio podcast from February 2019
The 7 Secrets of Brilliant Customer Service
It is being published as a print book and released as an Audiobook shortly, but this ebook version is yours free for a limited time.
Real-world practical ideas for better customer service and support.